WISDOM
Assume that the customer is right until it is plain beyond all question that they are not.
– Marshall Field
Remember, that the darkest hour of all is the hour before day.
– Samuel Lover
KISS – Keep It Simple Stupid
– The U.S. Army
ABOUT ME
I am an operations and support leader who builds high-quality teams in complex environments. A former U.S. Army infantryman, I bring discipline, clarity, and ownership to technology and healthcare. I align people and systems, strengthen operating rhythms, develop leaders, and translates customer insight into meaningful improvements.
